Customer Care
World Class customer care is what distinguishes the best companies out there. Take Vimeo, Apple, Drift - they're peaches to work with. The fastest growing companies understand the value of exceptional customer service.
Luckily, you can automate the heck of customer care. Combine all channels into one, easily create tasks and tickets, reports, chatbots and what else. The automation will give you an outstanding advantage as you'll be able to combine different services and mix and match tools so that you use best thing out there.
Check out the growing base of courses that would let you automate different aspects of customer service. Even if the course is not straight on topic, you'll benefit and get inspired by the process.
Courses for Customer Care
Chcek out the tutorials that might be the most beneficial for Customer Care.
NPS Survey Automation
Marketers
Sales and e-commerce
Customer Care
01:11:51
You will get to know why NPS is one of the best ways to measure feedback at scale as well as automate each part of the process. We'll start from email sequences with embedded NPS survey, then send the results into a sheet, send follow-up emails, calculate the scores and display them in a useful dashboard. Not a single line of code required!
Calendar Chatbot
Marketers
Sales and e-commerce
Customer Care
Services
00:48:11
Use Facebook Messenger Chatbot to schedule appointments. Automate your services with easy options for rescheduling, and cancelling meetings. As well as calendar integration and notifications.
